Say hello
Contact us.
We're a small team and we read every message. Quick routine question? Vita answers in seconds. Anything else — drop us a line below.
Customer care
Orders, shipping, returns, account questions.
hello@vitafolix.usMon–Fri · 9 AM – 6 PM ET · most emails answered within a few hours
Press & partnerships
Editorial, retail, content collabs, founder interviews.
press@vitafolix.usReply within 2 business days
Wholesale & retail
Spa, salon, and boutique orders.
wholesale@vitafolix.usReply within 2 business days
Or — write to us directly
Send a message.
For order-specific questions, please include your order number — it speeds things up by about a day.
Our address
Vitafolix LLC
10740 Passage Way
Parkland, FL 33076
USA
10740 Passage Way
Parkland, FL 33076
USA
Hours
Customer care: Mon–Fri, 9 AM–6 PM ET
Vita (AI consultant): 24/7
Vita (AI consultant): 24/7
Response time
Most emails get a real reply within a few hours during business days. Refunds usually same-day.