FAQ.
The questions we hear most. Can't find what you need? Talk to Vita or contact us.
Where should I start — one product or the bundle?
Depends on what's bothering you. If you have one specific concern (just thinning at the crown, or just brittle ends), start with the matching step. If you have more than one concern, or you're not sure where to begin, the Ritual System bundle is the most efficient way in — and you save 20% versus buying separately. Still unsure? Talk to Vita — our consultant will recommend in two minutes.
How long until I see results?
Most people notice early changes — less shedding in the shower, a calmer scalp, better shine — by week 4. Visible density and hairline changes typically take 3 months of consistent use. Hair grows about half an inch per month, so meaningful results need a full growth cycle to show up.
Are these products for men or women?
All three are formulated for all genders. The science of hair follicles is the same regardless of who they belong to. Different patterns of thinning (crown vs. temples vs. diffuse) are addressed by the same actives.
Can I use Vitafolix with my regular shampoo and conditioner?
Yes. The ritual is designed to layer on top of whatever you already use. Booster Oil washes out, Tonic is leave-in on damp roots, Finish Serum is on dry length. They don't clash with your shampoo.
What's actually in these products?
Each product page lists every active and its purpose. The headline actives across the line are: KIB Peptide complex, rosemary CO₂ extract, caffeine, niacinamide, biotinoyl tripeptide, panthenol, squalane, pumpkin seed oil, and bond-repair amino acids. See the Science page for the citations.
Are they vegan and cruelty-free?
Yes — all three products are vegan, cruelty-free, sulfate-free, silicone-free. Made in a cGMP-compliant facility.
I have a sensitive scalp. Can I still use these?
The base formulas are fragrance-low and dye-free. The rosemary extract in Booster Oil can be mildly stimulating — if you have a known reaction to essential oils, patch-test behind the ear for 48 hours first. Stop immediately if you see redness or itching, and email us — we'll refund.
I'm pregnant or breastfeeding. Is this safe?
We don't make safety claims for pregnancy or lactation because the controlled studies aren't there. Please check with your OB/GYN before adding any new topical.
Can I use this with minoxidil / finasteride / Rogaine?
Vitafolix is a cosmetic topical, not a pharmaceutical — most dermatologists are fine with you layering both. Ask your prescribing doctor first if you're already on a hair-loss protocol. If they approve, our usual recommendation is to apply minoxidil first, let it dry fully, then apply Booster Oil on alternate nights.
How often do I use each product?
Booster Oil: 3 nights per week, before bed, massaged into the scalp. Wash out in the morning.
Tonic: Every day after washing, spray onto damp roots, comb through, do not rinse.
Finish Serum: Anytime your ends feel dry — typically every other day or after washing. Mid-lengths and ends only, skip the scalp.
Can I leave Booster Oil in longer than overnight?
Overnight is enough. Leaving it in longer doesn't increase results — the actives are absorbed in the first few hours. If you prefer not to sleep with oil in your hair, you can do a 60-minute pre-wash mask on weekend mornings.
Will my hair feel oily?
Not by morning. The squalane and sunflower esters are very lightweight — they're skin-identical lipids that absorb in under two minutes. We tested over 200 wash cycles before launching the formula.
Can I use Booster Oil on color-treated hair?
Yes — Booster Oil is color-safe. None of the actives strip pigment. (It also won't cancel a chemical relaxer or perm.)
How does the subscription work?
Sub-and-save is 30% off any product, plus free shipping. You choose the cadence — every 30, 60, or 90 days. We email you a reminder 3 days before each renewal so you can pause, skip, or swap.
How do I cancel or pause?
Two clicks in your account dashboard — or email hello@vitafolix.us. We never make you call a phone number. You can pause indefinitely and resume whenever.
Will my price go up?
No. Subscribers lock in the price they signed up at. Even if list prices rise, your renewals stay at the original rate.
What if I'm not ready to commit to a subscription?
All three products are available as one-time purchases. No subscription required. You can switch into a subscription later if you want the 30% discount.
How fast does shipping arrive?
3–5 business days with standard USPS Ground Advantage. Order before 2 PM ET on a business day, and we ship the same day. Subscription renewals always get free shipping. See Shipping for full details.
Do you ship outside the US?
Not yet. We ship to all 50 states, DC, military APO/FPO, and US territories. If you'd like us to add your country, email hello@vitafolix.us — we'll notify you when it's live.
What's your return policy?
We replace damaged or defective items and accept unopened returns within 30 days. We don't refund opened/used bottles — instead we give 50% off your first order so trying the ritual is low-risk. Email hello@vitafolix.us for any issue. See Returns for the full policy.
I had a reaction. What now?
Stop using immediately. Email hello@vitafolix.us with a photo (if comfortable) — we refund 100% and remove you from the marketing list. Every reaction helps us improve future formulas.
Talk to Vita — our AI hair consultant.
Free, private, available 24/7. Tell her what's changing — she'll help you pick the right step or full ritual.